- MID4022 Legal and Ethical Professional Principle in Midwifery
- ILM Level 3 Planning Workplace Change: Factors, Benefits, and Implementation Strategies
- Governance and Regulatory Processes in Adult Social Care: Legislation, Inspection & Compliance
- UNIT CMI 501 Assessment Brief: Principles of Management and Leadership in an Organisational Context
- CMI level 5 Unit 501:The Principles of Management and Leadership in an Organisational Context| Assignment Guidance
- CMI 515: Creating and Delivering Operational Plans – A Comprehensive Guide
- Unit 8607-522 Becoming an Effective Leader- Evaluating Skills, Emotional Intelligence & Motivation | ILM Level 5
- CMI Unit 510 Managing Workplace Conflict- Resolution Techniques & Organisational Impact
- CMI Unit 505 Assessment- Team Formation, Challenges & Performance Evaluation
- 3CO01 Key Business Influences, Organisational Goals, And Change Management CIPD Level 3
- OTHM Level 4 Resource Management In Health Care
- ILM L 7 Unit 8589-700: Coaching And Mentoring At The Executive Or Senior Level
- CMI Level 5 Unit 502 Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success
- Unit 714 Leadership Development- Personal And Professional Growth CMI Level 7
- QUALIFI level 5 The Impoertance Of Aesthetic Practitioner for Facial Aesthetic
- Unit 4 Resource Management And Workforce planning In Adult Care services BTEC Level 5
- Unit 8607-520 Leadership Style And Their Impact On Organisational Values And Performance ILM Level 5
- Critical Evaluation Of Leadership Challenges And Personal Development In Workplace
- MSCCO01: Managing Innovation and Change Overcoming- Challenges in Cloud and AI Adoption at XYZ Corp
- Unit 509: Managing Stakeholder Relationships strategies, Challenges And Conflict Resolution | CMI Level 5
ATHE Level 6: Unit 3 – Harriet Beach owns The Sticky Pudding Factory, a small food manufacturer supplying puddings to retailers, restaurants and other food outlets: Managing Quality and Service Delivery, Assignment, UOB, UK
| University | University of Birmingham (UoB) |
| Subject | Unit 3 - Managing Quality and Service Delivery |
Assignment
Harriet Beach owns The Sticky Pudding Factory, a small food manufacturer supplying puddings to retailers, restaurants and other food outlets and to customers through a small retail outlet and online.
Harriet is fully aware of the need to keep up to date in order to compete with the major brands. You have been asked to provide Harriet with specialised support and guidance on the management of her quality and service delivery.
Task 1
You must produce an information booklet on the management of quality and service delivery for Harriet and her staff. The booklet can be presented in any format but you must:
-
Analyse the different stakeholder groups in organisations and their expectations for quality and service delivery
-
Analyse the processes used in organisations to meet stakeholder needs
-
Assess the impacts of poor quality and service delivery for the stakeholders of a named organisation
-
Analyse the concepts of quality when delivering a service
-
Analyse quality standards which can be used for measuring quality and service delive
-
Explain how an approach to quality management can be implemented in an organisation
Buy Answer of This Assessment & Raise Your Grades
Task 2
Harriet has asked you to prepare a guide on how to embed quality improvement and service delivery in organisations.
The guide must include the following:
- An analysis of the role of leaders and managers in embedding continuous quality improvement and service delivery
- An analysis of the issues related to embedding continuous improvement in quality and service delivery and propose possible solutions
Learning outcomes
AC1.1 The learner must analyse a range of stakeholders for organisations and their expectations. The learner might focus on organisations which are related to the context provided for the assignment. However, this is not to the exclusion of stakeholder groups for other organisations. Examples from both private and public sector organisations should be provided.
AC1.2 The learner will continue with an analysis of how quality and service delivery needs of stakeholders are met within organisations.
AC1.3 The learner will assess the impact of poor quality and service delivery for the customers of a named organisation.
AC2.1 The learner must analyse the concept of quality when delivering a service.
AC2.2 They must analyse the quality standards that can be used for measuring quality and service delivery considering themerits and weaknesses of different standards. The learner must explain with clarity and in detail how quality standards are set, monitored and maintained. Appropriate practical examples should be used throughout.
AC2.3 They should explain how an approach to quality management can be implemented in an organisation using examples to illustrate their answers. They should look at how standards are set, audit and feedback mechanisms.
AC3.1 The guide should provide detailed analysis of the different roles of leaders and managers in embedding quality improvement and service delivery.
AC3.2 The analysis of the issues related to embedding continuous improvement should be clear and detailed. The possible solutions must be directly related to the issues identified. Practical examples to support the description could be drawn from a business that the learner has researched or knows well from personal experience and where there is a comprehensive working knowledge.
Are You Looking for Answer of This Assignment or Essay
Are you stressed about your ATHE Level 6: Unit 3 – Managing Quality and Service Delivery assignment in the UK? Our specialized services offer assignment writing help in the UK, including the option to pay experts to write your ATHE assignment. We also provide report writing assistance tailored to meet your academic requirements. Let our team alleviate your academic stress and ensure your assignments are completed to a high standard. Contact us today to streamline your workload and achieve academic success with confidence.
Answer
