5HR01 An explanation as to the differences between organizational conflict and misbehavior: Employment Relationship Management Assignment, UoM, UK

Task 2

• An explanation as to the differences between organizational conflict and misbehavior, which includes the differences
between informal and formal conflict and resolution. (AC2.1)

• An analysis of the key causes of employee grievances. (AC3.2)

• An explanation of at least two skills required to successfully handle grievances and disciplinaries and the importance of
handling these effectively, to avoid legal claims. (AC3.3, 3.4)

• Outline one official and one unofficial action an employee might take during the conflict, explaining the key features and
differences between them. (AC2.2)

• An assessment of emerging trends in conflicts and industrial sanctions. (AC2.3)

• Describe, and differentiate between, conciliation, mediation, and arbitration as methods to resolve conflict formally before it escalates to an employment tribunal. (AC2.4)

• An explanation of the principles of the key legislation relating to unfair dismissal law and the process an employer should follow to manage capability and misconduct issues. (AC3.1)

• A comparison of various employee bodies, including union and non-union forms of employee representation. (AC4.2)

• Define and describe the statutory recognition procedure relating to collective employment law, including official and
unofficial action. (AC4.1)

• Evaluate the purpose of collective bargaining with reference to substantive and procedural agreements (AC4.3)