5HR03: Home International is a furniture manufacturer and online retailer: Reward for performance and contribution, Assignment, UOB, UK

Case Study: 

1. Home International is a furniture manufacturer and online retailer. The organization is a family-owned business that was started over 30 years ago and currently employs 175 people on full-time or part-time contracts in the UK. They have offices based in Oxford, Munich, Santa Cruz, Suez, and Kuala Lumpur. The organization is growing and reaching a wider market due to the growth of online furniture shopping.
2. The organization has grown during the pandemic, as clients have decided to invest in their homes. More and more people are changing their habits and purchasing sustainable products, which is seen as a positive because Home Internationalspecialisein this area.
3. However, the business is currently in the process of reviewing all its policies, as Brexit means there have been several changes to rules regarding importing and exporting. This review includes people management processes in areas such as performance and reward. The objective is to cut costs, improve profits and reduce turnover.
4. Each office has a factory where the furniture is made and distributed on a global scale. Recently, the organization has seen a higher turnover among the factory operatives who are aged 18 – 32 years old, whereas the office employees stick around for longer, and have an age range from 48 to 68 years old.

You have been tasked to provide the following:

• Task One:  Presentation to key stakeholders

The HR director has asked you to create a presentation that will be delivered to the key stakeholders in the business. This presentation will focus on the approaches to reward and the role people professionals play in supporting line managers when developing reward packages. This presentation will also link in methods of performance management to support line management decisions. You will need to include research around the area of reward and performance management and link in business examples to support your research and show further depth.

This presentation will need to be created in PowerPoint and have accompanying notes pages to expand on ideas and concepts.

Your presentation notes pages must include:

• An evaluation of two of the principles of reward (intrinsic and extrinsic reward and integrating reward with business objectives)(1.1).
• An evaluation as to why organizational culture and performance management are important to the principles of reward (1.1).
• An explanation of how Home International can implement new policy initiatives and practices in relation to rewards across the organization (1.2).
• An explanation of how both people and organizational performance within Home International can impact its approach to rewards both positively and negatively (1.3).
• Using Home International and a second business example, produce a comparison of performance-related pay and intrinsic rewards as examples of benefits offered by each different organization (1.4).
• An assessment of the benefits and drawbacks of how extrinsic and intrinsic rewards contribute to improved employee contribution and sustained organizational performance (1.5).
• An assessment of the effectiveness of performance review meetings and 360-degree feedback as approaches to performance management, including a review of the role that the people practice professionals within Home International can take to support you as a line manager, to ensure consistent and appropriate reward judgments are made (3.1).
• An explanation as to how line managers can make reward judgments based on organizational approaches to reward (3.3).
• A review of how people practice professionals can support line managers to make consistent and appropriate reward judgments.  The CIPD has provided a document called ‘The People Profession: now and for the future, which can help you with this

• Task 2: 

A Briefing Paper to Inform Future Reward Approaches at Home International. For this task, you are required to create a briefing paper, which will be used to inform future decisions around Home International’s approaches to reward. This document must summarise the research you have carried out around rewards, which will then allow you to create your own reward policy for the organization. You will need to gather research for this task, which will help you provide the context for different environments for rewards, what should be included in a reward policy, and the legal requirements.

• These will help you create and develop your own package.

1. Assess the different approaches to performance management. An assessment of industrial trends and sector profiles linked to common reward packages and the levels of business activities relating to the context of reward environment within Home International. For this task, you are looking at specific trends and profiles relating to reward packages. This will involve you carrying out research around those different areas. To secure a Low Pass, you will need to provide sufficient examples. To gain a Full Pass, you need to have confident use of examples and High Pass will provide strong examples that will support the answer well. The answer should be applied to the case organization and evidence of wider reading to inform the answer.
2. Review the role of people practice in supporting line managers to make consistent and appropriate reward judgments. An evaluation of how unemployment and payroll data can be used by Home International to develop an insight into benchmarking reward data. An example of reward packages that you have created for Home International should include the following: An appropriate reward package supported with benchmarking data; a job evaluation scheme; the market rates relevant to the roles within Home International. Again, you will need to have a look at wider information around some of these areas such as pay and also job evaluation.
3. To secure a Pass, you need to make sure that you are including examples and definitely be linking to wider research with links, to achieve a High Pass and normal Pass and a Low Pass. Assessment criteria
4. Explain how line managers make reward judgments based on organizational approaches to reward. You need to provide an explanation of the legal requirements in relation to minimum pay and working hours that might impact Home International’s reward Practice.

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