CIH Level 4 Unit H430 Managing People, Teams and Change (M/651/3062) Assessment Brief 2026

University Chartered Institute of Housing (CIH)
Subject H430 Managing People Teams and Change (M/651/3062)

Unit H430 Managing People, Teams and Change Assessment Brief 2026

Qualification Qualification specification CIH Level 4 Certificate in Housing (610/4695/4)
Unit Reference Number: M/651/3062
CIH AO reference number: H430
Unit Title Managing people, teams and change
Unit Level: 4
Unit credit value: 6
Total Qualification Time (TQT) 60 hours
Guided Learning Hours (GLH) 15 hours
Unit status: Optional

Unit Purpose/Aim

This unit aims to provide the learner with knowledge of how to manage people effectively, build collaborative successful teams, and manage change in the workplace. The learner will gain an understanding of effective team management strategies, promoting wellbeing and professional culture.

Learning outcomes Assessment criteria
1. Understand how to manage people. 1.1 Explain the key skills required to be an effective manager.
1.2 Review a selection of management styles.
1.3 Describe the components of performance management.
1.4 Critically evaluate an example of performance management applied in practice.
2. Understand effective team management. 2.1 Summarise theories for managing teams.
2.2 Describe key factors that contribute to the development of high-performing teams.
2.3 Evaluate strategies for managing workplace stress, supporting wellbeing, and building resilient teams.
2.4 Discuss how a manager can embed professional culture within a team in housing.
3. Understand how to manage change. 3.1 Explain theories for managing change.
3.2 Evaluate how a change has been managed by an organisation in the housing sector.

Tutor and Assessor Guidance

AC 2.3 Should include consideration of managing a dispersed workforce.

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