| University | St Helens College (SHC) |
|---|---|
| Subject | NVQ Lead Adult Care Level 3 |
4.1a Explain what is meant by:
• An adverse event
4.1b • An incident
4.1c • An error
4.1d • A near miss
4.2 Explain how to recognize, report, and respond to adverse events, incidents, errors, and near misses.
4.3 Explain how their own role in recognizing and responding to adverse events, incidents, errors, and near misses can prevent further occurrences and improve the quality of care.
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