| University | St Helens College (SHC) |
|---|---|
| Subject | NVQ Lead Adult Care Level 3 |
- Explain the importance of maintaining open and honest communication.
- Describe the range of communication styles, methods, and skills available.
- Explain how people may use and or interpret communication methods and styles in different ways.
- Explain how digital and other technologies can be used to promote and enhance communication between self and others.
- Describe the impact of poor or inappropriate communication practices.
- Explain when and why confidentiality may need to be breached.
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