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Identify the different reasons people communicate. Explain how communication affects relationships in the work setting: Adult Care Assignment, UOP, UK

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Identify the different reasons people communicate. Explain how communication affects relationships in the work setting: Adult Care Assignment, UOP, UK

UniversityUniversity of Plymouth(UoP)
SubjectAdult care
  • Identify the different reasons people communicate
  • Explain how communication affects relationships in the work setting.
  • Explain how communication skills can be used to manage complex, sensitive, abusive, and difficult situations
  • Explain the importance of maintaining open and honest communication
  • Describe the range of communication styles, methods, and skills available
  • Explain how people may use and/or interpret communication methods and styles in different ways
  • Describe the factors to consider when promoting effective communication
  • Describe how digital and other technologies can be used to promote and enhance communication between self and others
  • Identify the barriers that may be present when communicating with others
  • Explain how to access extra support or services to enable effective communication with and between individuals
  • Describe the impact of poor or inappropriate communication practices
  • Explain the purpose and principles of independent advocacy
  • Identify when to offer support to individuals to access an advocate
  • Describe how to support individuals to access advocacy services settings
  • Explain the meaning of the term ‘confidentiality’
  • Explain why it is important to maintain confidentiality when communicating with others
  • Give examples of when and why confidentiality may need to be breached
  • Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns.

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